
Guidelines for students
These student instructions are for customers using the Streamways app. If you have used the Driver Training (Webauto) learning environment during the course, you can find the relevant student instructions here.
The Streamways app will guide you through the course. Download the app to your phone and turn on notifications for the duration of the course to receive important updates, such as upcoming driving lessons and any changes to them. You can log in to the app using the credentials you created when you registered. You can also log in to the learning environment via your browser by clicking here.
On this page, you’ll find instructions on how to use the app, as well as other essential information about the course. Your journey starts here!
Download the app using the buttons below.
Starting the course
You can start your theory lessons right at the start of the course, regardless of your payment method. If you’ve chosen to pay via Epic Invoice, you can progress through the course at the same pace as your payments. If you’ve chosen to pay via a one-off payment or Klarna, all services are available to you immediately. You can start your driving school theory lessons online at your own pace, whenever suits you best. ❤️
Driving licence
At the start of your driving lessons, you’ll need to obtain a provisional driving licence. You’ll need this to sit the theory and practical tests, so it’s best to get one as soon as possible.

Epic app
App features and how to use it

Theory test – what to bring?
Guidelines for students

Driving lessons and bookings
Guidelines for students

Cancelling driving lessons
Guidelines for students

Billing and payment methods
Guidelines for students

Course cancellation
Guidelines for students
Epic app
Through the Epic app, you can complete the theory section of the course, practise for the theory test and book driving lessons. You can also set your preferred learning pace in the app and view your invoice details. If you have any questions during the course that you cannot find the answer to in the app, you can always contact our customer service team.
Home screen
On the home screen, you can view your study progress and app notifications. You will receive notifications regarding, for example, new invoices, confirmed or proposed driving lesson bookings, and other important course-related events. We recommend keeping app notifications enabled for the duration of the course.
The progress bar on the home screen shows how your self-study is going. Swipe left to see your progress in each study module

Self-study and theory lessons
In the theory section, you can complete the compulsory and optional theory lessons included in the course, practise the various aspects of the course through self-study, and use the theory test practice programme. The compulsory theory lessons included in the course must be completed during the control room’s opening hours. You can view the opening hours in the theory section by clicking on the green box. You can switch between the self-study section and the compulsory theory lessons by clicking on the text at the top.
If you have any questions about the theory materials or the questions themselves, please contact opetusmateriaalit@epicautokoulu.fi. Please remember to include the image/question number in your message so that we can assist you more effectively.
If you encounter any technical difficulties whilst completing the self-study module, please call the control room on 010 524 5480

Bookings
In the ‘All’ view of bookings, you can see all upcoming theory lessons and driving lessons, as well as active booking requests
You can make a new appointment by clicking the ‘New appointment’ button.
Bookings for theory lessons
You can find all the compulsory theory lessons included in the course in the Theory section, where you can complete them at your own pace without having to register separately.
You must book a place on additional theory lessons via the booking system. You must register for the lessons no later than 4.00 pm on the preceding working day (Mon–Fri).
Simulator driving lessons
You can book simulator driving lessons directly from the booking view by selecting ‘Simulator’.
The app will show you the address where the simulator is located. After booking, check the ‘Simulator Instructions’ section for your personal login details for the simulator and instructions on how to use the app to unlock the office door.
Please note that the risk awareness simulator sessions included in the course are only carried out towards the end of the driving school course, once you have gained some experience of driving in traffic. You can therefore only book the first 2–6 basic simulator sessions before your practical lessons in a real car with your instructor. The number of basic sessions depends on the package you have purchased.
Driving lessons
For driving lessons to be taken in the correct car, a booking request is sent to your instructor via the booking view. The instructor can approve the lesson or suggest an alternative suitable time for the driving lesson

Wallet
In the Wallet view, you can see the available balance in your course account, upcoming and past transactions, and course invoices. You can also purchase additional services, such as extra driving lessons, in this view.
You can access course content in line with your payments. For example, if you have paid half of the course fee, you can use the services up to the amount of the balance in your account. The balance decreases as you use the services and increases when you make payments. If you have paid for the course in a single instalment or via Klarna, your balance will be full at the start of the course, allowing you to use all the services.
If you have any questions about your invoices, please contact our customer service team directly.

Profile
In your profile, you can see the location where you are taking the course, your tutor’s details and your study path. The study path serves as a checklist of key course events and as a visual timeline showing your progress through the course
Profile settings
You can access your profile settings by clicking on the cogwheel icon. Here you can edit your personal details, such as your app password.
Under ‘Learning Pace’, you can set your own target schedule for completing the course. The app will guide your progress according to the selected learning pace. You can also set a personalised learning pace if you wish.
Under ‘My availability’, you can select the times when you are available for driving lessons. We recommend setting your availability as broadly as possible so that your instructor can suggest times that suit you and the course can progress.
In your profile settings, you will also find the legal privacy notices and terms of use for Streamways, Epic’s system partner
Documents
The documents include the training agreement, Epic Driving School’s terms and conditions, and the privacy policy that the customer accepted upon registration. Important instructions relating to driving school studies are also included in the documents.


Theory test
You can sit the theory test once you have completed all the theory lessons included in the course, as well as the self-study assignments.
You may sit the theory test no earlier than one month before you reach the required age. If you are studying under an age exemption, you may sit the theory test from the age of 17. You may sit the Class T theory test from the age of 15.
You must have obtained a provisional driving licence before taking the theory test.
You can book your theory test at ajovarma.fi using the driving school code “epicautokoulu/turku”.
You can book a theory test with no time limit by visiting an Ajovarma office. You must present a certificate of dyslexia when making the booking.
What should I bring to the theory test?
- Money / for the bank card test fee
- Photo ID (passport, national ID card, driving licence)
- Valid driving licence
For driving licence categories C, C1, C1E and D, you will need to bring Form E-100 with you to the test. Remember to ask your driving school for the form after submitting your driving licence application.

Driving lessons and how to book them
Driving lessons on a simulator
Simulator driving lessons are carried out independently at the training centre. The lessons are supervised remotely by a driving instructor, who is available to help you if needed.
You can book simulator sessions directly via the app’s booking system. You can book sessions at different locations, meaning you can take your simulator lessons flexibly at different centres if you wish.
You can unlock the door to the office using the Securitas Flow mobile app. Once you have registered for the course, you will receive an email from noreply@flow.securitas.com. The email may end up in your spam folder, so please check there. You can use the link in the email to create a user account for the Securitas Flow app. Instructions on how to use the Securitas Flow app can be found in the documents section of the Epic app.
Driving lessons with an instructor
Send a request for a driving lesson to your instructor via the Epic app. Your instructor will either confirm the lesson or suggest an alternative time. You can also set your own availability in the app’s profile settings.
Points to note in the AM & A categories:
- For the AM and A categories, the theory test must be passed before booking driving lessons.
- AM120 driving lessons may only be taken once the learner has reached the age of 15.
- A1/A2/A manoeuvring exercises are carried out on the driving school’s enclosed manoeuvring area.
Please make sure you have obtained all the necessary documents, submitted your driving licence application, attended all your theory lessons and paid your driving school fees. Ask for help if you need it! We are available via a range of channels every weekday.

What if I can’t make it to the driving lesson?
Cancellations must be made via the app or by contacting customer service at least 24 hours before the start of the driving lesson.
If a driving lesson is not cancelled, or is cancelled too late, we will be obliged to charge 50% of the lesson fee in accordance with the terms of the contract.
Please note that the cancellation policy applies to everyone, including simulator driving lessons.

Further information on course invoicing and payment methods
Epic offers a range of payment methods for the course, and the payment method you choose will partly affect how the course is delivered. Below is some information about the different payment methods:
An epic bill
- You can pay your bill in 1–4 instalments. Invoices will appear in the Epic app shortly after you have registered.
- Once you have paid the invoice, the corresponding amount will be credited to your Epic account. Once you have a balance in your account, you can, for example, book theory lessons or driving lessons.
- You can pay the invoice in advance before the due date, in which case the balance will be available to you as soon as the payment has been processed.
- If you pay for the course in a single instalment (1 payment), the full amount will be credited to your course account as soon as the payment has been processed by Epic.
- You can find your invoices in the ‘Wallet’ section of the Epic app
Klarna / credit card payment
- If you pay for the course via Klarna or by credit card, the full course balance will be credited to your course account immediately. This means you’ll have full access to the service right from the start of the course.
Online banking payment
- You can pay for the course via online banking. As soon as your payment has been processed, you will have access to all the course content.
Regardless of your payment method, you will receive an electronic receipt for the payment transaction or order via email.
- If you have a Gmail/Hotmail/Live account, please remember to check your spam folder as well.
- An automatic payment reminder is sent 14 days after the due date.
- When making a payment, always quote the reference number and amount for the relevant invoice.

I don’t want to take part in the course
If you wish to suspend your course, please contact our billing department at laskutus@epicautokoulu.fi.
In the event of a course being suspended, our current terms and conditions will apply.
Please note that if, for example, you move to another town, you can change the location where you are taking the course and continue until the end at one of our other centres. In this case, you will not need to interrupt the course. Please contact our customer service by phone, email or in person at the office. Please note that when changing locations, the price of the service order will be adjusted to match the price list of the location where the training programme will be completed.

