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Privacy policy

Epic Autokoulu Oy's Privacy Policy

When you deal with us, we need to process your personal data. We want our site to provide you with as much information as possible about our services, pricing and promotions, and to ensure that the purchase of the service you have chosen is successful.

Epic Autokoulu Oy (2551291-8) is the controller of the processing of personal data described in this Privacy Policy. Below you will find information on how we process personal data. If you have any questions that are not answered in this Privacy Policy, please contact the Data Protection Officer at Epic Autokoulu Oy: tietosuoja@epicautokoulu.fi

  1. How to use our website

To purchase the service you want from our website, we ask you to fill in the personal information required on the registration form. The information you fill in will be stored in our student system. On the basis of this information, we will register you in our customer register and transmit the necessary information on the completion of the theoretical courses to Ajovarma electronically. We will also ask for your payment details, depending on the payment method you choose. When you choose the payment method of Klarna and enter your payment details in Klarna, the data will not be stored in our system. It will also not be stored in Epic Driving School's systems if you choose to let the web browser remember your payment details.


Legal basis, retention and deletion of personal data: the collection of personal data is not prejudicial to you. Upon your request, we may delete all your personal data from our system, except for data that we are required to retain under the Accounting Act.


If you contact our customer service using the form on our website, submit a job application via our website, or contact us via our website chat, for example, we will ask you to provide contact details. We will use this contact information to personalise your contact and to respond to you through the preferred contact channel.


  1. Contacting customer service

Our customer service is available through several channels. If you are a customer of ours, we use your customer data to serve you as efficiently as possible.


Phone calls, emails, and chat messages to customer service

When you contact us by phone, our customer adviser will retrieve your details using your phone number, or ask you for more information to link the information to your account. Our customer advisers will also record in our system any information that may be needed to follow up the case.


Legal basis for processing, storage and deletion of personal data: we consider that the legal basis for recording communications with us is our legitimate interest in maintaining the customer relationship. In some circumstances, we also have a legal obligation to store information about your relationship with us. For example, a complaint about our service is one such situation.


  1. Analysis and marketing using third-party platforms

Epic Autokoulu Ltd works with advertising networks such as Google, Meta and Snapchat to provide you with interesting advertising and information about campaigns on these platforms. Marketing through such platforms involves profiling and segmentation. Segmentation means targeting ads to groups with similar characteristics, such as region and age. Profiling means that you may be shown ads based on your previous interests. We measure and analyse the effectiveness of our advertising on different platforms.


When you use the website, they collect information about you and your interests anonymously. This information is only collected on our website if you have enabled cookies on the website. In this case, information about your clicks and views on the website will be transmitted to third parties.


Epic Autokoulu Oy does not store information collected through cookies.


  1. Camera surveillance at Epic Autokoulu Oy's locations

Epic Autokoulu Oy has recording camera surveillance at its locations. Camera surveillance is announced on the doors of the branches with separate stickers. The purpose of the surveillance is to ensure the safety of our customers, staff, visitors, and property, and to serve as a simulator monitoring tool for student instruction.


Where appropriate, CCTV footage is processed by area managers, simulator supervisors, fleet manager, contracted security staff and authorities.

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